Accommodations and services are individualized and based on the student's documentation, self-reported symptoms, and diagnosis. It is critical to submit sufficient documentation supporting the need for appropriate and reasonable accommodations. Accommodations and services cannot be guaranteed if students choose not to follow the procedures for registering with SDS in a timely manner.

Accommodations and services can be revisited as needed, but they are not retroactive and cannot be guaranteed if procedures are not followed with reasonable, advance notice. Accommodations and services provided by SDS might include the following:

1. Alternative testing
2. Interpreter/CART reporting
3. Alternative text format
4. Note-taking assistance
5. Assistive technology
6. Use of SDS exam/study rooms

Dispute resolution and appeal procedure

Accommodations are determined on an individual basis, so students are encouraged to work closely with the Student Disability Services. SDS staff members advocate for a fair, compassionate, and honest learning environment. In the event a disagreement arises, students are encouraged to use the following process for dispute resolution and appeal:

1. Step 1:  Discuss your concern with your assigned disability specialist. Be prepared to consider alternative solutions and perspectives.
2. Step 2:  If a satisfactory solution is not reached, you may submit a written appeal to the director of Student Disability Services. The director will gather information from all parties associated with the situation, meet individually or as a group with those involved, and attempt to formulate a resolution or provide an SDS formal position on the disagreement. Your appeal statement should include the following:  

   1. The date the complaint is being made.

   2. Your name.

   3. Course information that relates specifically to the grievance. Include course, section #,  class location, and professor's name.

   4. Provide the nature of the concern or complaint. Please include specific details in chronological order.

   5. Name of disability specialist.

   6. The basis of your appeal and any supporting documentation as necessary.

   7. Suggestion as to the ideal resolution to this disagreement.

3. Step 3: The director of Student Disability Services must receive your appeal within 15 working days from the time the issue was discussed with your disability specialist.

Students dissatisfied with the appeals process may contact the Office of Equal Opportunity.